Specialist Training • Expert Knowledge • Better Outcomes
Empowering organisations to deliver effective benefit support
PIPPINN provides specialist training, guidance and practical resources to help organisations confidently support their service users through the DWP disability benefit process.
98.5%
PIPP Advocacy appeal success rate
10,000+
People supported across the UK
CIC
Regulated not-for-profit community interest company and social enterprise
About PIPPINN
Bridging the gap between
expertise and the organisations
that need it
PIPP Information Non-Profit (PIPPINN) was established as a social enterprise and certified not-for-profit CIC to improve the quality, accuracy and accessibility of support available to organisations who navigate the UK disability benefit system.
Across the UK, charities, advice services, support organisations, and legal professionals are regularly asked to assist people with complex benefit applications and assessments, Mandatory Reconsiderations, and appeals. However, the PIP system in particular is highly technical, evidence-based and often misunderstood.
PIPPINN exists to bridge this gap. Our organisation provides training, guidance and practical resources to help other organisations confidently support their service users through the disability benefit process.
Our Goal
“To empower organisations with the knowledge and tools needed to deliver effective, accurate and compassionate benefit support.”
Registered Community Interest Company (CIC)
Training designed specifically for all
organisations supporting disabled people
Charities & Voluntary Sector
Advice & Advocacy Groups
Law Firms & Legal Professionals
Social Care & Housing
Support Workers & Case Managers
Health Professionals and social prescribers
Support Organisations for Vulnerable Clients
Disability & Welfare Organisations
Training Programmes
Flexible training designed
to meet your organisation's needs
Practical, structured training designed by our in-house legal specialists and delivered by experienced benefits experts with years of hands-on casework and advocacy experience.
Live Webinars
Practical, structured sessions covering key areas of the PIP process — from assessment criteria to preparing effective supporting statements.
- The benefits claim and appeal process and timelines.
- Understanding PIP assessment criteria
- Best Practice in assisting with PIP Forms and Assessments
- Evidence and Supporting Documentation
- Decision Making & Common Errors
- Mandatory Reconsiderations, First Tier and Upper Tier Appeals
Open Training Sessions
Book places on scheduled training sessions attended by multiple organisations. An accessible and cost-effective way for staff to develop their knowledge of the disability benefit system.
EventsBespoke Organisational Training
Tailored training designed specifically for your organisation, delivered online or in person. Content adapted to your service users, your role, and your staff's experience level.
- Online via webinar
- In person at your organisation
- Structured team programmes
Latest News
From PIPP Advocacy
PIP for Claimants – The Law: Webinar Series – April & May 2026
PIPP Information Non-Profit is proud to announce the second series of our webinar program for PIP claimants and their supporters, covering legal criteria, the claims process, and practical guidance on forms and assessments. Delivered by Senior Lawyers, each 60-minute session will be followed by a Q&A.
Read more
Nerve Tumours UK’s – PIP Training
PIPP Information Non-Profit is proud to have recently provided specialist PIP training to the dedicated nursing team at the Nerve Tumours UK in Wimbledon. Equipping and empowering their frontline staff with the knowledge and tools needed to better support patients navigating the disability benefits system. This collaboration strengthens the holistic care offered to individuals living with nerve tumours and reinforces both organisations’ commitment to improving outcomes for disabled people across the UK.
Read more
Upcoming PIP For Claimant’s Webinar Series
PIPP Information Non-Profit is launching a new four-part webinar series, following feedback from our previous highly successful webinar series, for PIP claimants and their supporters, covering legal criteria, the claims process, and practical guidance on forms and assessments. Delivered by Senior Lawyers, each 60-minute session will be followed by a 30-minute Q&A.
Read more
Upcoming PIP Webinars For Professionals
Do you work or volunteer with an organisation supporting PIP claimants? Join our free training webinar to gain practical tips on helping clients through applications, assessments, mandatory reconsiderations, and appeals. Upcoming Dates: Fri 12 Sept 2025 – 11:30 Tue 14 Oct 2025 – 14:00
Read moreOur Expertise
Key areas covered
in our training programmes
PIP Activities & Descriptors
Daily living and mobility descriptors, reliability criteria — safely, repeatedly, within reasonable time, and to an acceptable standard.
Evidence & Supporting Documentation
Medical evidence vs functional evidence, how tribunals assess evidence, and writing effective supporting statements.
Decision Making & Common Errors
Understanding assessment reports, identifying common decision-making errors, and recognising where decisions may be challengeable.
Mandatory Reconsiderations & Appeals
When to challenge a decision, how to structure reconsideration submissions, and preparing cases for tribunal.
Our Experience
Built on years of frontline
advocacy and casework
PIPPINN is led by the senior team behind PIPP Advocacy (PIPPS), an organisation specialising in supporting disability benefit claimants. Through direct advocacy and casework, our team has supported over 1,200 individuals navigating the PIP system.
“Our training is based not just on theory, but on extensive practical experience working with real cases.”
Why It Matters
Why specialist training makes
a real difference
Assessment criteria are misunderstood
The PIP system is highly technical. Without specialist knowledge, staff may inadvertently provide incomplete or inaccurate guidance.
Evidence is not presented effectively
Knowing what evidence matters — and how to present it — can be the difference between a successful and unsuccessful claim.
Decision letters are misinterpreted
Understanding how decisions are made helps organisations identify errors and advise on next steps with confidence.
Claimants lack advocacy support
Organisations working directly with vulnerable individuals are often best placed to help — but need the specialist knowledge to do so.
By equipping organisations with the right knowledge and tools, we can collectively improve outcomes for claimants and reduce unnecessary stress, delays and appeals.
Get in Touch
Interested in training?
Whether you want to enquire about upcoming sessions, discuss tailored training for your organisation, or explore partnership opportunities — we'd be pleased to hear from you.
Send us a message
We typically reply within 24h